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We build the hardware and install the system
For the trade
We manufacture the packs, the inverters and the boards, and we install them ourselves. So when you call about a fault we are looking at our own hardware and our own drawings, not raising a ticket with a distributor who will raise one with a brand. A trade account puts you on that same supply, at that same phone number.
The range you can quote from. Full specifications, datasheets and product codes are on each product page.
What the account gives you
No points scheme, no badge to put on a van, no tier ladder invented for a web page. These are the four things that change about your working week.
Agreed per account and confirmed in writing before a first order. We do not publish a ladder of tiers on this page because we are not going to invent one — ask for the current schedule when you apply and you will get it.
Ask before you price the job, not after you have won it. We will tell you what is on the shelf, what is on a build slot and which date we can actually hold. The pole-mount pack is at pilot stage with units expected Q2 2026; everything else is a current line.
Sizing help while a quote is still open, single-line diagrams, and someone to talk to on the day if a commissioning is not behaving. The engineer on the other end has installed the same unit — we build it, so there is no distributor to relay the question through.
Registration, claims and replacement go through us because we made the unit. The portal's hardware scanner returns the warranty status of any AmpereArc serial, so you can check a pack before you agree to look at it.
Before you load the van
The figures that decide whether a job is a one-person lift, a two-person carry or a tail lift and a stair climber. Both residential packs are indoor-rated with natural cooling and charge between 0 °C and +55 °C, so an unheated outbuilding is a conversation to have at survey rather than on the day.
Portal
Create a login, then ask us to attach a trade account to it. What is behind it is deliberately unglamorous — the catalogue, the serials and the warranty position, available without ringing anyone.
Applying
It is a short list and a short process. It exists because a homeowner can ring us about a pack you fitted three years ago and expect a straight answer — which only works if we know who fitted it and that they were qualified to.
Send what you have. If something on the list is in progress rather than in a drawer, say so — it is a conversation, not a form that rejects you.
Questions
Company details, what you fit and where you work. If there is a live job behind the application, put it in the message — we will price that first and sort the paperwork alongside it.