Knowledge
Written by the people who do the installations, for the questions that come up before one and during the ten years after it. Every figure quoted is one from a datasheet, and where a number depends on your tariff or your supply we say so rather than inventing an average.
6 guides in total
Grid & metering
What has to be in place before a unit you generate can be sold rather than spilled — and why the export rate matters less than the gap between it and your import rate.
Hardware
What LiFePO4 chemistry actually buys you, the two settings that decide how long a pack lasts, and the twenty-minute check to do twice a year.
Costs
The method, with your numbers rather than ours: pull the half-hourly data, find the evening block, compare against usable capacity, then do the subtraction that most quotations skip.
Hardware
Most inverter faults are the inverter protecting itself from something outside it. The four common conditions, what each one means, and which ones clear on their own.
Fundamentals
How to tell which supply you have in under a minute, what it decides about your inverter and your car charger, and when an upgrade is actually worth arranging.
Installation
The six stages of an installation, what you receive at the end of each one, and the two points where a project is most likely to wait on somebody who is not us.
Send the question with your inverter model and a photograph of the display. That is usually enough to answer it without anybody getting in a van, and if it is not, we will tell you what a visit would involve before booking one.
Already a customer
System data, documents and support history live in the portal, under your own login.