Offices & homes
Most network problems are not network problems. They are cabling shortcuts, an access point mounted where it looked tidy, or a single ISP with nothing behind it. We survey the building first, design against measured signal rather than guesswork, and hand over a documented network — every port labelled, every run certified, every device monitored.
Specification range
Specification is set by the survey. Where an existing containment route or cable can be reused, it is — reuse is cheaper than a bigger quote.
Scope of works
6 areas, and the line items that appear against each of them on a quote. Anything not listed here is something we would tell you to get elsewhere.
The layer everything else depends on. Installed to a documented method, tested with a certifying tester, and labelled so the next engineer is not guessing.
Access points placed from a predictive model and validated on site — not spaced evenly across a ceiling plan and hoped for.
Managed infrastructure with VLAN segmentation, so a compromised printer cannot reach the file server.
A firewall that is configured, updated and watched — and a way in for the people who should have one.
One broadband line is a single point of failure. We design for the morning it drops.
Rooms that stay cool, stay tidy, and are still workable five years after we leave.
How the job runs
No stage ends with a verbal update. Every step produces a document, a certificate or a working system, so progress is visible and the handover pack builds itself as we go.
We walk the building, measure the RF environment, trace the existing containment and work out what can be reused.
Output — Survey report and photographic record
A drawn design with access point positions, cabinet locations, VLAN plan and a fixed bill of materials. No provisional sums.
Output — Network design pack and itemised quote
Switches, access points, cabinet, cable and patching ordered against the agreed schedule and staged before anyone is on site. Where you have a preferred vendor or existing stock, we install it and say plainly what that changes about the warranty.
Output — Equipment list and delivery schedule
First fix cabling, then second fix outlets, cabinets and hardware. Scheduled around your working hours where that matters, floor by floor so nobody loses a full day.
Output — Installed containment, cabling and hardware
VLANs, addressing, firewall rules and wireless channels applied and tuned against the validated survey rather than left on factory defaults. Failover is proved by pulling the primary circuit while somebody is on a call.
Output — Configured network and a settings record
Every copper and fibre run tested and certified, configuration documented, and your team walked through it before we leave the building.
Output — Test certificates, as-built drawings, credentials pack
Optional monitoring and a support agreement with response times written into it — so a failing access point is a ticket we raise, not one you do.
Output — Monitoring dashboard and agreed response times
The handover pack is the job, written down. It is yours to keep, to hand to an insurer, or to give to whoever maintains the system after us.
Issued as one indexed file at handover, and re-issued on request for the life of the system.
Yes. Most of our commercial work is in live buildings. First fix and anything disruptive is scheduled out of hours, and we cut over floor by floor so nobody loses a full working day.
Usually. We start with an audit — what is documented, what is guessed, what is failing. You get a written findings report with a remediation plan, and you are free to act on it with us or without us.
In a small flat, no. In a house with thick walls, an outbuilding, a home office that cannot drop a call, or cameras and a car charger competing for one link — yes. Wired backhaul to well-placed access points solves problems no single router will.
Either. We quote supply-and-install by default because it keeps the warranty in one place, but we are happy to install client-supplied equipment if you have a preferred vendor or existing stock.
Installation workmanship is warrantied. Hardware carries its manufacturer warranty, which we administer for you. With a support agreement you get a defined response time; without one, we work on a best-effort call-out basis.
One accountable chain
Where a scope like this includes storage, inverters or distribution boards, they are built by the same company that surveys the site and commissions the system. That is why a fault has one owner, instead of a supplier and an installer pointing at each other.
Specification lives in the catalogue, not here. Where a unit in this scope is one we manufacture, it is linked below — where it is not, we say so on the quote.
Reference designs rather than client case studies: no customer is named on this site and no measured outcome is published against one.
The same team, the same containment route and one commissioning visit rather than three trades meeting on site for the first time.
Tell us the building and what is going wrong. We come and measure it before anyone quotes you anything.